| NEX Computing Solutions, Inc. ("NEX" or the "Company")
warrants to the original purchaser that the hardware systems included
in this NEX product (excluding software) will be free from defects
in material and/or workmanship for the following periods:
New Computer Systems
Hardware (excluding monitor, keyboard and mouse) - One (1) year
Monitor, keyboard and mouse - One (1) year
(except where specified by original manufacturer)
During the warranty period, NEX will
correct any defects in material or workmanship, or any failure
of the NEX product to conform to specifications, at no charge
for labor and materials, at its designated repair facility. Shipping
costs to NEX's designated facility must be prepaid by the original
purchaser. Any replacement part or product shall be new or serviceably
used and is warranted for the remainder of the original warranty
period or thirty (30) days from the date of shipment, whichever
is longer. This warranty period is not extended as a result of
purchasing any additional parts or products from us in upgrading
your NEX product. The original purchaser must promptly notify
NEX in writing if there is a defect in material or workmanship.
Written notice in all events must be received by NEX before expiration
of the warranty period. This warranty is not transferable.
The warranty for International Customers
is the same as for Customers within the United States except as
follows. NEX is not responsible for any customs fees, taxes or
VAT that may be due; the International Customer is responsible
for these charges, even if the product delivery is refused by
the Customer. On all orders for in-house service, the international
Customer is responsible for shipping charges to and from NEX,
customs fees, taxes or VAT that may be due.
This Limited Warranty covers normal
use. NEX does not warrant or cover:
- Products not purchased directly from NEX
or from NEX through an authorized NEX reseller;
- Software, disks and drivers, compact discs,
documentation and related information;
- Damage during shipment;
- Impact with other objects, dropping, spilled
liquids, or immersion in liquids;
- Disasters such as fire, flood, wind, earthquake,
or lightning;
- Unauthorized attachments, alterations,
modifications, or foreign objects;
- Damage caused by or to peripheral devices;
- Problems resulting from adjustments to
the purchased hardware and software configuration and additional
hardware and software;
- Problems evolving from configuration conflicts
between the purchased product's operating system and software
and any additional software application installations and operations
and hardware from suppliers other than NEX;
- Failure to provide a suitable installation
environment for the hardware system;
- Use of the hardware system for purposes
other than those for which it was designed;
- Improper maintenance;
- Any unauthorized repair during the warranty
period by a service provider other than NEX (or its authorized
agent).
The customer's remedy for NEX's
failure to repair the NEX product to conform to the warranty (after
a reasonable number of attempts,) will be limited to a replacement
of the NEX product. This remedy is the
Customer's exclusive remedy for breach of warranty.
UNDER NO CIRCUMSTANCES SHALL NEX BE
LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED
UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT
LIABILITY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS
OF REVENUE, LOSS OF DATA, LOSS OF PROFITS, LOSS OF USE OF THE
NEX PRODUCT OR PERIPHERALS, COST OF CAPITAL, COST OF REPLACEMENT
EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASER'S TIME,
THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO
PROPERTY.
See the Warranty
Service Guide for all warranty service procedures.
Disclaimer of Warranties
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING ALL
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE HEREBY DISCLAIMED. NO ORAL OR WRITTEN INFORMATION
OR ADVICE GIVEN BY NEX, ITS AGENTS OR EMPLOYEES, SHALL CREATE
A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
Jurisdiction and Venue
The Customer and NEX agree that this
warranty, its interpretation and any disputes arising from this
warranty shall be exclusively governed by the laws of the State
of Arizona, without regard to its conflict or choice of law provisions.
Customer acknowledges and agrees that Arizona courts have jurisdiction
over this warranty and that Arizona is an appropriate place for
venue of any litigation. This is a knowing WAIVER of any rights
Customer has to object to jurisdiction or venue.
Arbitration
If a controversy arises with respect to the subject matter of
this Limited Warranty or any provision hereof, such controversy
shall be settled by final, binding arbitration in accordance with
the Commercial Arbitration Rules of the American Arbitration Association,
such arbitration to be conducted in Maricopa County, Arizona.
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