Technical Support Information

NEX Computing Solutions, Inc. provides a variety of Tech Support services to customers and other participants in the industrial computing marketplace. Some of these services are fee-based, while others are provided at no-charge to registered and authorized customers.

NEX Limited Warranty

NEX Standard Warranty Service Guide

Our standard warranty that accompanies all systems built and sold, is a one year, parts and labor, depot warranty repair and service offering.

NEX Advance Replacement Warranty Service Guide

This warranty offering is optional, with additional costs. It provides for over-night shipping, advance replacement of damaged or inoperable systems, for contract periods ranging from one to five years. 

NEX Technical Bulletins

These technical bulletins are a combination of product advisories, problem resolutions, and/or notifications of technical changes or revisions to systems and/or components that NEX Computing Solutions, Inc. provides to customers.

NEX Product Evaluation Reports

Each time NEX Computing Solutions, Inc. evaluates a new product or component for potential use, a formal product evaluation report is generated. These reports are listed here as reference documents for our customers.


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