Technical Support

and Warranty Information

Technical Support Information

NEX Computing Solutions provides a variety of Tech Support services to customers and other participants in the industrial computing marketplace. Some of these services are fee-based, while others are provided at no-charge to registered and authorized customers.

NEX Limited Warranty

NEX Computing Solutions ("NEX" or the "Company") warrants to the original purchaser that the hardware systems included in this NEX product (excluding software) will be free from defects in material and/or workmanship for the following periods...

Our standard warranty that accompanies all systems built and sold, is a one year, parts and labor, depot repair warranty and service offering.

NEX Advance Replacement Warranty Service Guide

This warranty offering is optional, with additional costs. It provides for over-night shipping, advance replacement of damaged or inoperable systems, for contract periods ranging from one to five years.